CT PACK
Original Spare Parts

Our tailor-made machine concepts are linked to a multitude of different spare parts. By using original CT PACK parts you will receive the optimum in performance and durability.

We offer spare parts for all types and generations of machinery supplied by CT PACK since 1958.


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After Sales Services

Training

CT PACK offers its customer an ample range of training sessions to customers’ technical and operative personnel.

Mechanical and electrical engineers’ training

First level training for personnel with prior experience in maintenance of CT PACK lines and equipment.

Operators’ training

First level training for personnel who have no prior experience in maintenance of CT PACK lines and equipment.

 

Technical Support

service@ctpack.com
+39 0532 879656


MACHINE UPGRADE
In addition to solutions for format changeover, we offer a variety of machine Retrofit, Refurbish and Rebuild upgrades that improve changeover times, machine reliability & performance, and ease of use.

SERVICE SUPPORT
on-site field service: in order to ensure the best possible service in the quickest time, the CT PACK After Sales Dept., in addition to the factory team, has 10 dedicated Field Engineers based in 5 different world locations.

SERVICE CONTRACTS & HEALTH CHECK VISITS
We offer customized “Service Contracts” and “Health Check Visits”, in order to keep stable the performance all types of CT PACK machinery and ensures that the equipment is able to provide optimum reliability and productivity.

TELESERVICE
We can provide remote help service. CT PACK controls engineers can access the control parameters, generate remote diagnoses and eliminate the sources of faults.

PREVENTIVE MAINTENANCE
We offer customized “preventive maintenance packages”, in relation to specific requirements of our customers. Preventive maintenance is essential to optimize the operations and enhance the performance of all types of CT PACK machinery.

SERVICE WARRANTY
According to sales contract, the CT PACK Service Warranty provides protection against the cost of repair, replacement or maintenance.

 

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